International payment declined

Overview

All payments are automatically recurring. Once a payment method is in the system, it is automatically billed on its anniversary date. Non-U.S. credit cards may be blocked by the issuing bank from automatically debiting on the anniversary date resulting in a failed transaction.

Cause

In a world of unprecedented fraud, banks, which impose zero liability on card holders, will decline transactions if the recipient is not within the same country as the cardholder as this triggers their fraud prevention system.

Solution

Give the number on the back of the credit (or debit) card a call. Ask the issuing bank to authorize future transactions to “APIS NETWORKS”. This will whitelist future transactions with us and prevent the bank from automatically declining a card-not-present international charge.

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