jail

Overview A jailed user is a user that logins into a FTP server and can only access files and folders within a designated location. Other folders on the server are isolated from this user and, therefore, inaccessible. Jailing an existing user Login to the control panel Visit User > Manage Users. Select the user to jail, click the Edit…

Overview Logging into the FTP server with a client will present the home directory, or custom directory, as the root directory. The user logged in is unable to move up the directory to its parent directory or any other directory outside the initial login directory. Cause Defective FTP Client Certain clients, such as Windows Explorer,…